choosing the right contractor

all air conditioning and heating contractors are not created equal

Most people take for granted the comfort provided by their central air conditioner, heat pump or furnace until something goes wrong and the unit needs to be serviced or replaced. When this happens, you need a quality air conditioning and heating contractor who is knowledgeable, skilled and qualified to do the job.

Choosing a reliable contractor is more important than the brand of equipment, because no matter how well-made a furnace is or who manufactures it, the comfort, reliability, and energy efficiency are still in the hands of the contractor doing the installation.

a quality contractor

• Has been in business long enough to have established a history of customer satisfaction by standing behind the work that they have done.
  

• Complies with state and local codes and regulations and carries the required liability insurance and has proof of it.

• Insures its workers with workmans compensation insurance and has proof of it.

• Is prompt and courteous and provides fast, reliable service, attempting to perform service at your convenience.

• Is in good standing with the Better Business Bureau.
  

• Will protect your home and property with floor savers and drop cloths.
  

• Has the required state licenses to legally operate as a heating and air conditioning company.
  

• Does drug testing and background checks on all new employees and continues with random testing during their employment.
  

• Provides in house training on a weekly basis for all service and installation personnel.
  

• A quality contractor is up-to-date on the newest developments in equipment, technology, and design procedures in order to help you choose a system which will best fit your needs.
  

• A quality contractor offers planned preventive maintenance service to maximize the life of your equipment, and he honors the terms of the warranty on the equipment throughout the warranty period.
  

• Can provide a list of references for you to call and inquire of their satisfaction with work that was done for them.

• A quality contractor will follow up with you to make certain that you are satisfied with the service or installation after the work is done.