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Repaired Right The First Time:
Our air conditioning or heating service technician are trained to fix
the problem right the first time. Its also nice to know that if there
is any problem that the work is covered with a written 100% Satisfaction
Guarantee that states if you’re not happy with the quality of our work,
we’ll do whatever it takes to make it right.....No Questions Asked
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On-Time Service:You’ll never
have to wait hours for a Morrow Mechanical technician to arrive at your
home. Calling Morrow means you’ll get an appointment scheduled when it’s
convenient for you and your family. We complete 91% of all service calls
the same day. When you schedule a service call, we will give you a
specific two hour window that our technician will arrive at your home or
place of business.
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Up-Front Pricing:Youll know
the price before we start. There are never any hidden charges or
last-minute add-on fees. We charge by the job, not by the hour. And
Morrow technicians will always give you all available options so you can
make a wise decision for you and your family.
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You Never Have To Worry About Who Is In Your Home:
Every Morrow Mechanical employee is background checked and drug tested
so you never have to worry about who is working in your home. All of our
technicians have to meet rigorous pre-employment standards including:
drug test, criminal background search, DMV check, and reference
verification. Morrow Mechanical is fully licensed and insured for your
safety and protection.
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Respect For Your Home:Our
technicians wear shoe covers and put down drop cloths to protect your
floors and property and will always treat your home with the same
respect they would their own.
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Professional Technicians:When
a Morrow Mechanical technician comes to your home, you can feel
confident knowing he is the most experienced, and best-qualified to
install or repair your heating or air conditioning equipment. And every
service and installation technician is required to on going training
each year to keep up to date on new
technologies, new equipment, and new installation techniques.
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Courtesy Call:We will also
call you 30 minutes in advance of your service technician’s arrival so
you don’t have to waste your valuable time waiting or worrying. You’ll
always talk to a live customer service representative, and your problem
will be solved quickly and efficiently.
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Our Extended Service Hours are:
Monday-Friday:7:00 AM – 7:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday closed
Emergency service available during extreme weather
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Maintenance Plans and Annual Equipment Checks:
At Morrow Mechanical, we maintain what we install and offer service
plans for your heating and air conditioning service. Your Morrow
Mechanical technician will explain the plans so you can make a wise
choice.
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Equipment Warranties For Your Protection:
Knowing that the company you are dealing with stands behind what they
sell is important. At Morrow Mechanical, we stand behind everything we
sell with written guarantees. Every heating and air conditioning system
we install comes with a Workmanship, Temperature and Performance
guarantee, as well as our 100% Satisfaction Guarantee that says if
you’re not completely satisfied, we will do whatever it takes to make it
right.
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Fully-Stocked Trucks:Your
Morrow Mechanical service technician or installer will arrive prepared
with a truck that is completely stocked with all the necessary tools,
equipment and materials to do the job. No time will be wasted going to a
parts houses or back to the shop in order to get the proper parts and
supplies.