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Repaired Right The First Time: Our air conditioning or heating
service technician are trained to fix the problem right the first time. Its also
nice to know that if there is any problem that the work is covered with a written
100% Satisfaction Guarantee that states if you’re not happy with the quality of
our work, we’ll do whatever it takes to make it right.....No Questions
Asked .
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On-Time Service: You’ll never have to wait hours for a Morrow Mechanical
technician to arrive at your home. Calling Morrow means you’ll get an appointment
scheduled when it’s convenient for you and your family. We complete 91% of all service
calls the same day. When you schedule a service call, we will give you a specific
two hour window that our technician will arrive at your home or place of business.
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Up-Front Pricing: You'll know the price before we start. There
are never any hidden charges or last-minute add-on fees. We charge by the job, not
by the hour. Our technicians will always give you all available options so you can
make a wise decision for you and your family.
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You Never Have To Worry About Who Is In Your Home: Every Morrow
Mechanical employee is background checked and drug tested so you never have to worry
about who is working in your home. All of our technicians have to meet rigorous
pre-employment standards including: drug test, criminal background search, DMV check,
and reference verification. Morrow Mechanical is fully licensed and insured for
your safety and protection.
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Respect For Your Home: Our technicians wear shoe covers and put
down drop cloths to protect your floors and property and will always treat your
home with the same respect they would their own.
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Professional Technicians: When a Morrow Mechanical technician comes
to your home, you can feel confident knowing he is the most experienced, and best-qualified
to install or repair your heating or air conditioning equipment. Every service and
installation technician is required to ongoing training each year to keep up-to-date
on new technologies, new equipment, and new installation techniques.
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Courtesy Call: We will also call you 30 minutes in advance of your
service technician’s arrival so you don’t have to waste your valuable time waiting
or worrying. You will always talk to a live customer service representative to help
solve your problem quickly and efficiently.
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Our Extended Service Hours are:
Monday-Friday:7:00 AM – 7:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday closed
Emergency service available during extreme weather
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Maintenance Plans and Annual Equipment Checks: At Morrow Mechanical,
we maintain what we install and offer service plans for your heating and air conditioning
service. Your technician will explain the plans so you can make a wise choice.
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Equipment Warranties For Your Protection: Knowing that the company
you are dealing with stands behind what they sell is important. At Morrow Mechanical,
we stand behind everything we sell with written guarantees. Every heating and air
conditioning system we install comes with a Workmanship, Temperature and Performance
guarantee, as well as our 100% Satisfaction Guarantee that says if you’re not completely
satisfied, we will do whatever it takes to make it right.
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Fully-Stocked Trucks: Your Morrow Mechanical service technician
or installer will arrive prepared with a truck that is completely stocked with all
the necessary tools, equipment and materials to do the job. No time will be wasted
going to a parts house or back to the shop in order to get the proper parts and
supplies.